It Matters: Color of Your Star Ratings

The trustworthiness of reviews and ratings is critical to a business reputation and apparently so is the color!  ReviewInc conducted a study of U.S. Consumers on which star color they trusted more. Consumers were randomly presented with only two of four possible images of a building each with a rating of 4 stars. They were then asked simply “Which one do you trust more?” 

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Not surprisingly and based on other color studies, the blue colored stars were chosen more frequently than the other colors. But the real test came next when we changed the star rating.
Survey4ASo we pitted the blue four star building against a yellow four and half star building.BackOff2

As expected, the yellow four and half star rated building was trusted more.

Results1a  But how much more than a blue four and a half star rated building?BakeOff1Again, a four and half star rated building came out head, but when the stars were colored blue they were selected 73.9% of the time compared to the yellow stars that were selected 66.3% of the time. Wow!  So the color of your stars in your ratings and reviews can impact the trustworthiness of your ratings and therefore, your reputation is also affected.

Results2B

BottomLineWith so many review sites using the now traditional yellow stars for ratings, we only found a handful that used other colors. Of course, Yelp uses red stars, but Houzz uses green stars and InsiderPages uses blue stars.

yelp-2c reviews-insiderpages houzz

 

 

 

If your website incorporates reviews or testimonials as part of your content, you might want to consider the color of the stars. With ReviewInc’s platform, you can create automated testimonial and review feeds on your website as well as customize every aspect including the color of the stars.

ReviewInc can help businesses get more legitimate reviews everywhere and enhance their reputation. For a no obligation consultation call ReviewInc at 877-9REVIEW or leave a note here and have an expert contact you.

For further reading about color preferences, we suggest this excellent article (and the source of this infographic) by Scott Design.

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